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Accessibility Statement

Updated: April 2020.


The Coronapawspa.com strives to ensure that its services are accessible to people with disabilities. We have invested a significant amount of resources to help ensure that our website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

 

Accessibility on Coronapawspa.com :
The Coronapawspa.com makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows Coronapawspa.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

 

Enabling the Accessibility Menu :
The Coronapawspa.com accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

 

Disclaimer :
The Coronapawspa.com continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities. Despite our efforts to make all pages and content on Coronapawspa.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

 

Here For You :
If you are experiencing difficulty with any content on Coronapawspa.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

 

Contact Us :
If you wish to report an accessibility issue, have any questions or need assistance, please contact us at :

Email: coronapawspa@gmail.com 

VISIT US
320 South Main Street
Corona, CA 92882

 

HOURS

Monday - CLOSED

Tues - Sun  9am - 5pm

 

 GIVE US A CALL
 951-371-2250

APPOINTMENTS
951-371-2250

©  The Paw Spa.  All Rights Reserved.

CUSTOMER NOTICE :

Like many businesses, we are encountering occasional shortages of staff.  Please note that our grooming times are running a bit longer than normal.   We are doing our best to accommodate everyone as quickly as we can, while still providing the great service we are known for.

   

When you book your appointment,  it's most likely several weeks in advance.  During that time we understand things can change.  But it is important that you let us know as soon as possible if you need to make a change or cancel.   When you book your appointment with us, that time slot is set aside specifically for your pet /or pets.  If you show up late or not at all,  that time period goes unused as it was intended for your pet.   A phone call (at least 24 hours in advance) to let us know you need to make a change / or cancel, allows us time to re-book your time slot with another customer and make the best use of our groomers time.   We do have a Cancellation Policy, which you can learn more about from the link in our home page header.    

We utilize an automated text messaging system to confirm appointments with you.  When booking an appointment, please make sure we have your correct phone number on file (and that you can receive text messages)  so you are able to respond to these texts.  Text confirmations are sent out well in advance of your appointment, allowing you time to confirm OR make a change if need be.  If we don't receive a confirmation, or aren't able to get a reply, please note we may - at our discretion - cancel your appointment and re-book another customer in your time slot.   If you prefer another method to confirm your appointments, please let us know - we are happy to help.   

We appreciate your patience and respect to our policies .

Thank you - The Paw Spa

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